Description
We offer fast, reliable shipping Australia-wide on all our beautiful children’s books. Whether you’re ordering for your home, classroom, or early learning centre, we aim to get your books to you quickly and affordably.
🚚 Flat-Rate Shipping
• $9.95 flat-rate shipping on all orders, anywhere in Australia
• No hidden fees — whether you’re in the city or a regional area
• Orders are shipped from our Melbourne warehouse
⏱ Delivery Timeframes
We ship with Australia Post or couriers, depending on your location.
Location |
Estimated Delivery Time |
---|---|
Metro Areas |
2–5 business days |
Regional Areas |
3–7 business days |
WA/NT/Remote Areas |
Up to 10 business days |
Please allow additional time during peak seasons like Christmas.
🎄 Holiday Cut-Off Dates
During October–December, we update this page with Christmas delivery cut-off dates to help you plan ahead. We’ll also email our subscribers and add a banner on our homepage once they’re confirmed.
📬 Tracking Your Order
As soon as your order is dispatched, you’ll receive a shipping confirmation email with tracking details. If you haven’t received yours, please check your spam or promotions folder — or get in touch.
Need Help?
We’re here to help with any delivery questions.
👉 Email us at preschool@scb.com.au or call 03 9080 7169 — we’re happy to assist.
We understand that plans change! If you’ve changed your mind about a purchase, we’re happy to offer a refund for the value of the item(s) at the time of purchase, provided the following conditions are met:
1. Items are returned within 14 days of receiving your order
2. Proof of purchase is provided
3. Items are in original, unopened, and undamaged condition
Please note: Return postage costs are the responsibility of the customer for change of mind returns.
Faulty or Damaged Items
We do our best to ensure your books arrive in perfect condition. If your order arrives damaged, faulty, or incorrectly shipped, please get in touch with our team within 14 days of receiving your item:
Once assessed and approved, refunds will be issued to your original payment method.